- Can we start supported and move to DIY?
- Yes. We can establish useful workflows, train a named customer owner, document and hand off, then agree a move to $500 DIY when your team is ready. DIY is customer-managed with AI-facilitated onboarding, no included custom human builds or ongoing managed service. The change is not automatic; optional support and any further maintenance are agreed separately, with no promised handoff timeline or forced minimum term.
- Can a larger team start with a pilot?
- Yes. Begin with one team and one bounded workflow, with success measures, responsibilities, access and cost agreed before work. Growth Partner does not automatically include company-wide delivery. Scaled deployment is priced separately by workflows, users/access, locations, integrations, usage, rollout and human support.
- How do we get started?
- Choose the plan you want to discuss, or start without one. A free 20-minute fit conversation with Justin confirms the right plan and the first jobs worth handing to AI.
- How does AI-facilitated onboarding work?
- Every plan includes AI-facilitated onboarding. AI helps gather and organize your business context. Our team helps you get started and confirms the next steps with you. You learn how to brief agents, review their work and decide what they may do. On DIY, your team then manages the work; onboarding help does not include custom human builds or ongoing managed service.
- What counts as one custom build?
- One build is one bounded agent or workflow for an agreed business job, with agreed inputs, connected systems, output, human review, testing and handoff. We agree the job and what done looks like before starting.
- Who does what on DIY versus the guided plans?
- On DIY your team builds, manages and reviews its own agents. On Build Together and Growth Partner we work with you to shape, build and test agents. In every plan your team reviews the work and approves actions.
- Are there usage or additional costs?
- Some work may involve third-party tools, usage or additional scope. Scope and any additional costs are confirmed with you before work starts.
- Do we need a pilot first?
- No. You can choose a plan directly. A custom-scoped Foundation Pilot is available when a wider operational project makes more sense.